Nigeria’s largest power distribution company, Ikeja Electric Plc, has launched a whistleblowing platform to enable customers reveal or report illegal and unethical activities in a safe, confidential, and secure manner for immediate attention.
The platform, which is independently managed by Deloitte, one of Nigeria’s leading professional service firms, allows customers report anonymously by making using of multiple channels; a toll-free hotline; an email platform; a web-based service and a mobile app available on ios and Android.
Speaking on the initiative, the company’s Head of Corporate Communications, Felix Ofulue explained that the new platform is one of the many measures put in place to encourage a culture of transparency and accountability. With the introduction of the platform, customers can now confidentially report matters bothering on fraud, bribery, extortion; energy theft through illegal connections, vandalism and all actions detrimental to the society. Read more