Banks in the country have been warned to improve their reporting on fraud-related cases by the Central Bank of Nigeria in line with its clearly stated directives as it will no longer condone failure to act in this way.
Mr. Sam Okojere, director, Payment System Management Department at CBN, said: ‘Consequently, banks must generate fraud data by reporting incidents, analyse these data and handle it in such a way that the information generated will help in understanding and addressing customer needs.
‘A system where participants fail to report fraud as captured by the relevant CBN directive will no longer be condoned.
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‘We must also pay attention to risk management and embark on aggressive fraud awareness campaigns in the days ahead in order to boost customers’ confidence.’
Continuing, Okejere added: ‘As a nation, we are under siege from cybercriminals who are leveraging the power of the internet to commit fraud and crime on an unprecedented scale, costing our economy millions if not billions each year.
‘It has thus become necessary to review and strengthen the existing rules and enact new regulations to stem these problems. In addition, banks must begin to evolve with the speed of Financial Technology (FINTECH) players, who are quick at developing financial solutions that are driving the financial sector.
‘Taming fraud will continue to be a focus for the forum, as we know the impact fraud has in diminishing trust which is an essential ingredient in building an internationally recognised and nationally utilised payments system.’
On the African collaboration and the establishment of a continental body to fight electronic fraud, Okejere said: ‘The steering committee of your forum met in October and one of the important discussions was the Establishment of an Africa new liaison.
‘The forum was invited to make presentation to the Africa Union (AU) on prospects of establishing an AeFF and this proposal was well received. I will also agree that this idea is coming at a good time, as it was recently revealed that a new fraud scheme termed ‘ATM Cash out’ had emerged where fraudsters insert a malware to corrupt ATM systems and illegally authorises withdrawals that often run into losses of millions of dollars.’