Facebook has emphasized its commitment to fighting misinformation, protecting election integrity, and supporting civic engagement across the African continent including Nigeria.
The social media giant has in recent times dedicated unprecedented resources to these efforts globally, especially in Africa where its efforts have been focused in eight key areas, namely fighting false news, boosting digital literacy to help people spot false news, promoting civic engagement, making political ads more transparent, proactive removal of impersonation accounts, and connecting with political parties about security.
It is also undertaking the training of journalists on practices for sharing content on its platforms, while partnerships with NGOs and civil society groups on the continent.
Akua Gyekye, Facebook’s Public Policy Manager, Africa Elections said: ‘We want to stop the spread of false news on our platforms. That’s why we’ve teamed up with local third-party fact-checkers across South Africa, Nigeria, Kenya, Cameroon, and Senegal — including Africa Check, AFP (Agence France-Presse), Pesa Check (a local Kenyan fact-checking organization) and Dubawa (a local Nigerian fact-checking organization).
These independent groups help us assess the accuracy of news shared on Facebook, and when they determine content is false, we reduce its distribution in News Feed so fewer people see it. We also show related articles from fact-checkers for more context and notify users if a story they have shared is rated as false.’
Additionally, in Nigeria, WhatsApp has worked with Africa Check and CrossCheck Nigeria to let users send questions about potential rumours they have received through the platform.
These fact-checking expansions are part of a broader strategy to fight fake news that includes extensive work to remove fake accounts, cut off incentives to the financially-motivated actors that spread misinformation, promote news literacy, and give more context so people can decide for themselves what to read, trust, and share.
Facebook has also intensified efforts help people spot false news on their own and to flag it, rolling out educational tips on national and regional radio and in print media across Nigeria, South Africa, Zambia, Kenya, and Zimbabwe.
In Nigeria, WhatsApp has launched its ‘Share Facts, Not Rumours’ campaign to help increase awareness about hoaxes. Additionally, at the end of last year, Facebook began a new Online Safety Programme for students in Nigerian secondary schools.
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The 12-week workshop is designed to help teenagers understand the fundamentals of online safety and digital literacy, covering topics such as managing an online presence; social media and sharing; public Wi-Fi safety; building healthy relationships online; understanding password security and privacy settings; and identifying misinformation online.
According Facebook, it is also promoting civic engagement around the elections. ‘Helping to build informed and civically engaged communities is central to our work around elections. In Nigeria, we’ve rolled out new options in English & Hausa so people can report posts that contain incorrect election information, encourage violence or otherwise violate our Community Standards. On Election Day, we’ll show a voting day reminder in English and Hausa at the top of Facebook’s News Feed,’ Gyekye said.
Arguably one of its boldest move to date, Facebook is also making political ads more transparent across the globe including Africa. Earlier this month, it began temporarily expanding enforcement and not accepting foreign election ads on Facebook in Nigeria to help prevent foreign interference.
Another measure deployed has been the proactive removal of impersonation accounts, thanks to recent advancements in its detection technology, which has made it to become much more effective at identifying these accounts.
Other activities Facebook is involved in includes journalist trainings to educate media groups and journalists across the country on best practices for sharing content on its platforms and online safety, partnerships with NGOs and Civil Societies to better understand local issues and how to tackle them more effectively as well as organising trainings for parties, campaigns and candidates on security best practices, including how to turn on two-factor authentication and how to avoid common threats online.
‘We want Facebook and WhatsApp to be places where people feel safe, can access accurate information and make their voices heard. We are making significant investments, both in products and in people, and continue to improve in each of these areas,’ Gyekye said.