In its attempt to keep putting customers’ satisfaction first, FirstBank Nigeria has launched its Agent banking channel, ‘Firstmonie Agent’, alias the walking and talking Automatic Teller Machine.
In a statement released by the bank, the Firstmonie Agent is FirstBank’s ‘Human ATM’ empowered to reduce the reliance on over-the counter transactions while providing convenient personalized services.
The statement explained thus: “FirstMonie Agents are owners of small businesses within communities with limited or no banking penetration, who have been enlisted on the FirstBank network which cuts across all 36 states in the country.”
It further stated: “The Firstmonie agent is equipped to carry out the following services – Account Opening, Cash Deposit, Airtime Purchase, Bills Payment, Withdrawals and Money Transfer,” without customers stepping out of their comfort zone. This means, customers can bank at their convenient time and location, at their workshops, on the street, at favorite joints, rendezvous spots, just anywhere.
“The Firstmonie Agent market activation train is currently making its rounds in Lagos, having already made stops at Alaba International Market and Ikorodu. Becoming a Firstmonie Agent in your community is another way to make extra income from your thriving business. To find out more details about the Firstmonie Agent channel, simply click here today. You can also join the conversations on social media using the hashtag- #FirstMonieAgent & #MonieMatas,” the statement read.