IKEDC launches online chat service

IKEDC launches online chat service

Ikeja Electric Plc said it had launched an online service to enable customers to engage with trained customer service representatives on a real-time basis.

The company said in a statement that the move was in line with its commitment to improving customer experience and further promoting excellent service delivery.

It described the online chat service as compatible with all Android, IOS and Blackberry devices, and user-friendly, interactive and robust with customers receiving instant responses to enquiries, complaints and questions they post on the go. Read more

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